Can I keep my existing phone numbers?

Yes, you can port your existing phone numbers to PrimeVox.

Can Primevox provide me a new number?

Yes, PrimeVox can provide new phone numbers for your business.

Does Primevox sell VoIP phones?

Yes, PrimeVox sells VoIP phones and accessories.

Can I bring my own VoIP phones?

Yes, you can bring your own compatible VoIP phones. Check the knowledge base for compatibility information.

Can I use Primevox internationally?

Yes, PrimeVox can be used internationally with appropriate calling plans.

What is the setup process like with Primevox?

PrimeVox provides a streamlined setup process with support from their team.

How do the mobile and desktop softphones work?

PrimeVox offers mobile apps for iOS and Android, and desktop apps for Mac and Windows that allow you to make and receive calls using your business number.

Can I use the same Primevox system across multiple sites or regions?

Yes, PrimeVox supports multi-site deployments across different locations and regions.

Do you offer special pricing or packages for Education or Hotel customers?

Yes, PrimeVox offers specialized pricing and packages for education and hotel customers. Contact sales for details.

Every business deserves exceptional phone service to stay connected.

Get what you need with PrimeVox Business Communications

Save up to 20% by paying annually

All prices in USD
Applicable taxes and fees apply

Essentials

$14.95

per user/per month billed annually

Everything you need to stay connected with reliable service and core features.

Get Started

Features:

Unlimited* Calling to US and Canada

SMS and MMS Messaging

PrimeVox Mobile and Desktop Softphone App

Personal and Shared Voicemail Access

On-Demand Call Recording

Most Popular

Professional

$16.95

per user/per month billed annually

A full-featured solution with added tools for smarter communication and analytics.

Get Started

Features:

Everything in Essentials, plus...

Automatic Call Recording

Dynamic Caller ID

AI Call Transcription

Multi-level IVRs/Auto Attendants

Digital Faxing

Ultimate

$18.95

per user/per month billed annually

Top-tier performance, call center features, reporting, and customization.

Get Started

Features:

Everything in Professional, plus...

Automations / Macros

Priority Call Routing

Call Queues

Queue Supervisor Console

Customizable Data Storage Policies

Save up to 20% by paying annually

All prices in USD
Applicable taxes and fees apply

Essentials

$18.95

per user/per month
No contract

Everything you need to stay connected with reliable service and core features.

Get Started

Features:

Unlimited* Calling to US and Canada

SMS and MMS Messaging

PrimeVox Mobile and Desktop Softphone App

Personal and Shared Voicemail Access

On-Demand Call Recording

Most Popular

Professional

$20.95

per user/per month
No contract

A full-featured solution with added tools for smarter communication and analytics.

Get Started

Features:

Everything in Essentials, plus...

Automatic Call Recording

Dynamic Caller ID

AI Call Transcription

Multi-level IVRs/Auto Attendants

Digital Faxing

Ultimate

$22.95

per user/per month
No contract

Top-tier performance, call center features, reporting, and customization.

Get Started

Features:

Everything in Professional, plus...

Automations / Macros

Priority Call Routing

Call Queues

Queue Supervisor Console

Customizable Data Storage Policies

*subject to acceptable use policy

Compare Plans

Flexible, scalable plans for all businesses, from startups to multi-location franchises

Features

Essentials

Most Popular

Professional

Ultimate

Business Phone

Unlimited* Calling to US+Canada

Mobile App for iOS and Android

Desktop App for Mac and Windows

Digital Faxing

Includes Dynamic and Static Fax Cover pages, Fax confirmation pages, Fax-to-email notifications, and Fax Detection for inbound calls.

Add on

Visual Voicemail

Voicemail Transcription

Call Menu (IVR/Auto Attendant)

1 Max

Call Recording

On Demand

On-Demand / Automatic

Toll Free Number Support

Add on

Toggles (night mode)

1 Max

Voicemail Notifications via Call, Text, and Email

Call, Text, and Email

Call Forwarding

Call Blocking

Custom Greetings

Ring Groups (Hunt Groups)

Paging/Intercom

Shared Contacts (Phonebooks)

Voicemail (Personal and Shared)

Call Screening (CAPTCHA)

Dial-by-Name Directories

Multi-destination Toggles (night mode)

Dynamic Caller ID

Scheduled Wakeup Calls

Conference Bridges

Customizable Hold Music

Priority Routing (VIP Caller)

Queues

Includes complex call routing, caller position announcements, and our queue callback feature.

Features